Solution recommendation

This scenario highlights the exact type of user that does not suit a VDI desktop alone. Previously, if you had tried to make VDI work in this scenario, it would have led to a poor user experience, given the lack of connectivity. With the diversity now available in the Horizon Suite, you can use individual components to deliver a solution that can be seamless to the user and offer them a genuine productivity advantage.

In this scenario, you would be looking to centralize and manage laptop images using VMware Mirage. This would allow you to not only store a copy of the devices locally in the case of failure or loss, but it would also allow you to update and deliver new software when a connection to the Mirage server is available over the internet.

However, there is a key requirement, and that is that you need to access an online application in the form of a job allocation system. You could, of course, deliver this in the same way as it is delivered today, but you could also consider delivering this with Horizon View as a published application. This would give you the advantage of this application being accessible through a variety of devices, without the complexity of a second desktop that VDI would bring. You could also consider AirWatch by VMware to manage iPad and smartphone devices and add a layer of security.